MOM-Appointed EOP Training Provider · Singapore

MOM EOP Course Singapore

Complete the Employers' Orientation Programme (EOP) online with AAT Training Hub. The MOM EOP course is for first-time employers hiring a Migrant Domestic Worker (MDW) in Singapore.

Register for MOM EOP Course →

What is the MOM EOP Course?

The Employers' Orientation Programme (EOP), commonly searched as the MOM EOP course, is a programme required by Singapore's Ministry of Manpower (MOM) for first-time employers hiring a Migrant Domestic Worker (MDW).

AAT Training Hub is an appointed training provider for the Employers' Orientation Programme. Employers can register for the EOP course online and complete the programme through our e-learning platform.

  • Programme: Employers' Orientation Programme (EOP)
  • Authority: Ministry of Manpower (MOM), Singapore
  • Provider: AAT Training Hub Pte Ltd
  • For: First-time MDW employers
  • Mode: Online EOP / Classroom EOP
  • Fee: S$35.65 inclusive of GST
MOM Appointed EOP Training Provider
Online Complete Your EOP Online
4 Languages English · Chinese · Malay · Tamil
$35.65 Course Fee · Inclusive of GST
AAT Training Hub is an appointed training provider for the Employers' Orientation Programme (EOP). Complete your MOM EOP course online or in classroom. Verify on MOM →
Who needs to attend the Employers' Orientation Programme (EOP)?

The EOP is generally intended for first-time employers hiring a Migrant Domestic Worker (MDW). Employers should check the latest MOM requirements to determine whether they are required to complete the programme.

Is the EOP course compulsory?

Yes, the Employers' Orientation Programme is mandatory for employers who meet the Ministry of Manpower's eligibility requirements before employing a Migrant Domestic Worker.

What is covered during the EOP course?

The course covers employer responsibilities, employment regulations, communication with domestic workers, salary obligations, rest days, workplace safety, and good employment practices.

How long does the EOP course take?

The online Employers' Orientation Programme typically takes maximum 2 hrs to complete, although learners may complete it at their own pace depending on the course format.

Can I pause the online EOP course and continue later?

Yes. Online EOP courses generally allow learners to save their progress and resume from where they stopped, provided the course is completed within the permitted period.

Singapore home environment - EOP course prepares employers to welcome their MDW

MOM Requirement

Why Do First-Time MDW Employers Need the EOP?

The EOP course — officially the Employer Orientation Programme — is a mandatory course required by Singapore's Ministry of Manpower (MOM). It prepares first-time employers of Migrant Domestic Workers (MDWs) to understand their legal obligations and best practices before or shortly after hiring their worker.

The EOP course covers essential topics including proper treatment, housing standards, salary payment, rest days, and the specific needs of MDWs adjusting to a new country and home. It sets a respectful tone from day one — protecting both the employer and the worker.

Explore the Modules →

Eligibility

Who Must Complete the EOP Course?

First-Time Employers

All employers hiring an MDW for the first time in Singapore must complete the EOP before or within one month of the MDW's arrival.

Employers with Prior Termination

Employers who had 3 MDW's Work Permit terminated within 12 months are required to attend before hiring again.

Employers with Poor Track Records

MOM may require employers with complaints or violations on record to re-attend the EOP as a condition of future MDW hiring.

Curriculum

What the EOP Course Covers

1

Understanding Your MDW's Background

Learn about the typical home countries of MDWs (Philippines, Indonesia, Myanmar), cultural differences, language barriers, and what motivates workers to come to Singapore. Empathy is the foundation of a good working relationship.

2

Legal Obligations of Employers

MOM's requirements for salary payment, rest days (minimum one per week or compensation), medical coverage, and proper documentation. Covers the Employment of Foreign Manpower Act and key provisions of the Work Permit conditions.

3

Housing and Living Standards

Requirements for adequate accommodation — private sleeping space, meals, access to communication devices, and personal time. MDWs must be given reasonable privacy and a safe environment within the home.

4

Safety and Physical Well-Being

Prevention of workplace accidents — particularly falls from heights when cleaning windows or high surfaces. Employers are legally responsible for their MDW's safety and must not assign unsafe tasks.

5

Settling In: The First Few Weeks

Practical guidance on onboarding your MDW into a new home — communicating expectations, establishing household routines, managing the adjustment period, and building a positive working relationship from the start.

6

Handling Problems and Seeking Help

What to do if issues arise — early termination procedures, dispute resolution, MOM helplines, and the resources available to both employers and MDWs. Covers responsible repatriation if employment ends.

Registration Process

How to Register and Complete the EOP Course

The process is straightforward and can be done entirely online.

2

Register for MOM EOP Course

Register directly at
EOP Course Registration
Choose an online e-learning slot or a physical classroom session at our approved training centre.

4

Receive Certificate

A certificate of completion is issued by email. MOM will note the completion in the Work Permit record — you're now cleared to proceed with employment.

1

Apply for Work Permit

Submit your MDW's Work Permit application via MOM's Work Permit Online (WPOL) portal before or upon arrival.

Employer Duties

Your Ongoing Responsibilities as an Employer

Employer responsibilities for MDW in Singapore — covered in the EOP course
"A good employer doesn't just follow the rules — they create a home where their MDW feels safe, valued, and respected."

Employers usually complete the EOP course as part of the Migrant Domestic Worker Work Permit application process. After successful completion, the employer can continue with the MDW employment process through MOM.

The EOP is administered by the Ministry of Manpower in partnership with approved training providers. All course content aligns with the latest MOM policies and Singapore Employment Law. Employers are encouraged to revisit MOM's resources regularly as guidelines are updated periodically.

Register for EOP Course Employer's Guide to MDW MOM Official Portal Contact MOM

Common Questions

EOP Course — Frequently Asked Questions

Can I use my mobile phone to complete the EOP course?

Yes. AAT Training Hub's online EOP course works on smartphones, tablets, laptops, and desktop computers. For the best learning experience and easier navigation, we recommend using a laptop or desktop with a stable internet connection.

Is there an assessment at the end of the EOP course?

Yes. Our EOP course includes a short quiz in each chapter to confirm your understanding of the course content. You must successfully complete the 4 chapters before the course can be marked as completed.

Will I receive a certificate after completing the EOP course?

Upon successful completion, AAT Training Hub records your course completion and processes it according to the required procedures. The system will then email you a copy of the certificate.

Can someone else attend the EOP course on my behalf?

No. The registered employer must personally complete the course and assessment. The EOP cannot be attended or completed by another person on your behalf.

What documents do I need before registering?

You will generally need your identification details and contact information. Please ensure your details are accurately entered.

Can an employment agency register me for the EOP course?

Yes. Employment agencies frequently register employers for our EOP course. We also accept direct registrations from employers.

Is the EOP course available in different languages?

The course is available in English, Chinese, Malay, Tamil.

Can Permanent Residents attend the EOP course?

Yes.

What should I do after completing the EOP course?

After successfully completing the course, simply continue with your Migrant Domestic Worker application process according to the Ministry of Manpower's requirements after 2 working days.

How do I know if my EOP completion has been recorded?

Our system will process your successful completion and notify you if any further action is required. If you have questions, our support team will be happy to assist.

Can I change my EOP course date?

Yes. If you need to reschedule, please contact AAT Training Hub as early as possible. Our team will advise you of the available options.

Can I cancel my EOP registration?

Yes but refunds will not be given.

Is there a deadline for completing the EOP course?

We recommend completing the course as early as possible to avoid delays in your employment application process.

Can I register and start the course immediately?

Yes. After completing your registration and payment, you'll receive instructions for accessing AAT Training Hub's online EOP course.

What internet browser should I use?

Our EOP course supports current versions of Google Chrome, Microsoft Edge, Firefox, and Safari. Keeping your browser updated ensures the best experience. Also, ensure you do not have a firewall on your system.

Do I need any special software?

No. The EOP online course runs entirely through your web browser. No additional software installation is required.

Can I complete the course from overseas?

Yes. As our EOP course is delivered online, you can complete it from overseas provided you have a reliable internet connection and meet the registration requirements.

What is the difference between EOP and SIP?

The Employers' Orientation Programme (EOP) is for employers who intend to hire a Migrant Domestic Worker. The Settling-In Programme (SIP) is a separate programme for first-time Migrant Domestic Workers after they arrive in Singapore.

Where can I register for the EOP course?

You can register directly through this website. Our online registration process is straightforward, and our support team is available if you need assistance.

How long does the AAT Training Hub EOP course take?

Most employers complete AAT Training Hub's online Employers' Orientation Programme (EOP) in approximately 2 hours. You can complete the course at your own pace.

How much does the AAT Training Hub EOP course cost?

The standard course fee is S$35.65 (inclusive of GST).

Is the AAT Training Hub EOP course recognised by the Ministry of Manpower (MOM)?

Yes. AAT Training Hub is an appointed training provider by the Ministry of Manpower (MOM) to conduct the Employers' Orientation Programme (EOP).

Can I complete the AAT Training Hub EOP course in one sitting?

Yes. Most learners complete the entire course, including the assessment, in a single sitting. However, you may also resume your learning later if needed.

Who needs to attend the EOP course?

Employers who intend to apply for a Migrant Domestic Worker (MDW) are required to complete the Employers' Orientation Programme (EOP) before they can proceed with their MDW application, where applicable under MOM requirements.

What happens after I register for the AAT Training Hub EOP course?

After your registration is confirmed, our system will automatically send the course access instructions to your registered email address. You can then log in and complete the online course. Upon successful completion, the system will automatically issue your certificate, and AAT Training Hub will submit your completion details to the Ministry of Manpower (MOM) for processing, which typically takes around 2 working days.

How do I contact AAT Training Hub if I need help?

If you need assistance with registration, payment, course access, or technical support, simply WhatsApp us at 9017 7049. Our team will be happy to assist you.

Can I pause and continue my EOP course later?

Yes. Our learning platform automatically saves your progress after each chapter. You can log out at any time and return later to continue exactly where you left off.

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$35.65
Inclusive of GST
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